Understanding Car Trunk Organizers

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Privacy Policy

Effective Date: February 10, 2026

Contact: privacy@garageequipmentguide.my

1. Introduction

Car Trunk Organizer Overview ("we," "our," or "us") is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our educational services.

2. Personal Data We Collect

We collect the following categories of personal data:

• Identity Information: Full name, email address
• Location Information: State of residence in Malaysia
• Preference Information: Main areas of interest related to car trunk organizers
• Technical Information: IP address, browser type, device information, cookies
• Usage Information: Pages visited, time spent on site, interaction patterns

3. How We Collect Personal Data

We collect personal data through:

• Direct interactions when you complete our lead capture form
• Automated technologies including cookies and similar tracking technologies
• Analytics services that help us understand website usage

4. Purposes of Data Processing

We process your personal data for the following purposes:

• To provide you with educational materials about car trunk organizers
• To respond to your inquiries and communicate with you
• To improve our website content and user experience
• To comply with legal obligations
• To analyze website usage and optimize our services
• To send you relevant educational content (with your consent)

5. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate interests in providing educational services
• Legal Obligation: Processing is necessary to comply with Malaysian law

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Email service providers, hosting services, analytics platforms
• Legal Authorities: When required by Malaysian law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Restricted access to personal data on a need-to-know basis

8. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Active Users: Data retained while you remain engaged with our services
• Inactive Users: Data deleted after 24 months of inactivity
• Legal Requirements: Some data may be retained longer to comply with legal obligations

9. Your Rights Under PDPA

Under Malaysia's PDPA, you have the following rights:

• Right of Access: Request access to your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Withdraw Consent: Withdraw your consent for data processing at any time
• Right to Data Portability: Request transfer of your data to another organization
• Right to Limit Processing: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@garageequipmentguide.my

10. Withdrawal of Consent

You may withdraw your consent for data processing at any time by:

• Sending an email to privacy@garageequipmentguide.my
• Using the unsubscribe link in our communications
• Contacting our Data Protection Officer

Withdrawal will not affect the lawfulness of processing before withdrawal.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

12. International Data Transfers

Your personal data is primarily stored in Malaysia. If we transfer data internationally, we ensure appropriate safeguards are in place in accordance with PDPA requirements.

13. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance.

15. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

• Email: privacy@garageequipmentguide.my
• General Inquiries: hello@garageequipmentguide.my
• Address: Jerantut, Pahang, Malaysia

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Terms of Service

Effective Date: February 10, 2026

Contact: legal@garageequipmentguide.my

1. Agreement to Terms

By accessing and using the Car Trunk Organizer Overview website and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Car Trunk Organizer Overview.

2. Educational Purpose Only

Our Service provides educational information and general awareness about car trunk organizers, storage solutions, and related automotive accessories. All content is provided for informational purposes only and should not be construed as:

• Professional advice or recommendations
• Guarantees of product performance, durability, or suitability
• Endorsements of specific products, brands, or manufacturers
• Compliance certification or safety assurances

Users are responsible for conducting their own research and making informed decisions.

3. No Guarantees or Warranties

We explicitly disclaim all guarantees, warranties, and representations regarding:

• Storage Capacity: No guarantees about organizer capacity or load-bearing capabilities
• Durability: No warranties about product longevity or wear resistance
• Performance: No assurances of performance improvements or vehicle efficiency gains
• Compliance: No certification that any products meet specific regulatory standards
• Fees: Service fees may change without notice; we do not guarantee current pricing

4. Intellectual Property Rights

All content on the Service, including text, graphics, logos, images, and software, is the property of Car Trunk Organizer Overview or its content suppliers and is protected by Malaysian and international copyright, trademark, and intellectual property laws. You may not:

• Reproduce, distribute, or publicly display any content without written permission
• Modify, reverse engineer, or create derivative works
• Use content for commercial purposes without authorization
• Remove copyright or proprietary notices

5. User Responsibilities

As a user of the Service, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain the confidentiality of your account credentials
• Use the Service only for lawful purposes and in compliance with these Terms
• Not engage in any activity that disrupts or interferes with the Service
• Not attempt unauthorized access to any portion of the Service
• Not use automated systems to access the Service without permission

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable Malaysian laws or regulations
• Infringe upon intellectual property rights of others
• Transmit harmful code, viruses, or malicious software
• Harass, abuse, or harm other users
• Collect personal information without consent
• Impersonate any person or entity
• Engage in fraudulent or deceptive practices

7. Payment Terms

If you purchase any paid services or products:

• All fees are stated in Malaysian Ringgit (MYR)
• Payment must be made through approved payment methods
• Fees are non-refundable except as stated in our Refund Policy
• We reserve the right to change fees with 30 days' notice
• You authorize us to charge your payment method for applicable fees
• Failure to pay may result in service suspension or termination

8. Limitation of Liability

To the maximum extent permitted by Malaysian law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid us in the past 12 months
• We are not responsible for third-party content, links, or services
• We do not guarantee uninterrupted or error-free service operation

9. Indemnification

You agree to indemnify, defend, and hold harmless Car Trunk Organizer Overview, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your breach of applicable laws or regulations

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Requests by law enforcement or government agencies
• Extended periods of inactivity

Upon termination, your right to use the Service ceases immediately.

11. Dispute Resolution

Any disputes arising from these Terms or the Service shall be:

• First attempted to be resolved through good-faith negotiation
• If negotiation fails, submitted to mediation in Jerantut, Pahang
• If mediation fails, resolved through arbitration under Malaysian law
• Arbitration decisions shall be final and binding

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of Jerantut, Pahang, Malaysia. You consent to the personal jurisdiction of such courts.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through:

• Email notification to registered users
• Prominent notice on the Service
• Updated "Effective Date" at the top of this document

Continued use of the Service after changes constitutes acceptance of modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid under Malaysian law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions or concerns about these Terms, contact us:

• Legal Inquiries: legal@garageequipmentguide.my
• General Inquiries: hello@garageequipmentguide.my
• Location: Jerantut, Pahang, Malaysia

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Refund Policy

Effective Date: February 10, 2026

Contact: refunds@garageequipmentguide.my

1. Overview

Car Trunk Organizer Overview is committed to customer satisfaction. This Refund Policy outlines the conditions under which refunds are provided for digital educational materials and services purchased through our platform. We offer a 14-day digital satisfaction guarantee for eligible products.

2. Eligibility for Refunds

You may be eligible for a refund if:

• You request a refund within 14 days of purchase
• The product or service has a material defect or does not match the description
• You have not substantially consumed the digital content (e.g., completed more than 30% of a course)
• Technical issues prevent access to purchased materials, and we cannot resolve them within 7 business days
• The purchase was made in error and you have not accessed the content

3. Non-Refundable Items

The following are not eligible for refunds:

• Digital products accessed or downloaded more than 30% of total content
• Services fully rendered or substantially completed
• Purchases made more than 14 days ago
• Custom or personalized content specifically created for you
• Physical products that have been opened or used (if applicable)
• Sale or promotional items marked as non-refundable

4. Refund Request Process

To request a refund, follow these steps:

• Step 1: Email refunds@garageequipmentguide.my with your order number and reason for refund
• Step 2: Include proof of purchase (receipt or order confirmation)
• Step 3: Provide specific details about why you are requesting a refund
• Step 4: Wait for our team to review your request (typically within 3 business days)
• Step 5: If approved, expect processing within 5-10 business days

5. Refund Processing Timeline

Our refund processing follows this timeline:

• Request Review: 1-3 business days for initial assessment
• Approval Decision: You will be notified within 3 business days of our decision
• Processing: Approved refunds are processed within 5-10 business days
• Bank Processing: Allow 5-10 additional days for your bank to process the credit
• Total Timeline: Expect 10-20 business days from request to credit appearing

6. Refund Methods

Refunds will be issued using the same payment method as the original purchase:

• Credit/debit card refunds will be credited to the original card
• Bank transfer payments will be refunded via bank transfer to your account
• E-wallet payments will be returned to the same e-wallet
• We cannot issue refunds to a different payment method than originally used

7. Partial Refunds

In certain circumstances, we may offer partial refunds:

• When you have accessed a portion of the digital content
• For bundled packages where only some items are eligible for return
• When services were partially rendered before cancellation
• The partial amount will be calculated based on usage or access percentage

8. Subscription Cancellations

For subscription-based services:

• You may cancel your subscription at any time
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial months of service
• You retain access to materials until the end of your paid period
• Cancellations must be made through your account settings or by emailing us

9. Exceptional Circumstances

We may make exceptions to this policy for:

• Medical emergencies or serious illness documented by medical certificate
• Bereavement of immediate family members
• Technical failures on our end that prevent service delivery
• Duplicate charges or billing errors
• Other extraordinary situations at our sole discretion

Contact refunds@garageequipmentguide.my to discuss exceptional circumstances.

10. Disputes and Chargebacks

Before initiating a chargeback with your bank:

• Please contact us first to resolve the issue directly
• Chargebacks without prior contact may result in account suspension
• We will work in good faith to address legitimate concerns
• Fraudulent chargebacks may result in legal action

11. Free Trial and Promotional Offers

For free trials and promotional offers:

• Cancel before the trial ends to avoid charges
• Promotional pricing refunds follow standard refund terms
• One-time promotional offers cannot be reinstated after refund
• We reserve the right to limit promotional offer participation

12. Quality Guarantee

We stand behind the quality of our educational materials. If you believe content does not meet the described standard:

• Contact us within 14 days with specific concerns
• We will review your feedback and may offer replacement content, credit, or refund
• We continuously improve content based on user feedback

13. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified policy. Material changes will be communicated via email to registered users.

14. Malaysian Consumer Protection

This Refund Policy complies with the Consumer Protection Act 1999 of Malaysia. Nothing in this policy limits your statutory rights as a Malaysian consumer. If there is a conflict between this policy and Malaysian law, the law shall prevail.

15. Contact Information

For refund requests or questions about this policy, contact us:

• Refund Requests: refunds@garageequipmentguide.my
• General Inquiries: hello@garageequipmentguide.my
• Location: Jerantut, Pahang, Malaysia
• Response Time: We aim to respond within 1-3 business days

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Cookie Policy

Effective Date: February 10, 2026

Contact: cookies@garageequipmentguide.my

1. Introduction to Cookies

This Cookie Policy explains how Car Trunk Organizer Overview uses cookies and similar tracking technologies on our website. Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to function properly.

2. Types of Cookies We Use

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled and include security, load balancing, and cookie consent preferences.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Performance Cookies: Collect information about how visitors use our website, helping us improve website performance.
• Analytics Cookies: Help us understand visitor behavior, measure traffic, and optimize content.
• Targeting Cookies: Track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

3. Specific Cookies We Deploy

Here are the specific cookies we use on our website:

• cookieConsent: Stores your cookie preference choice (essential, expires in 1 year)
• sessionID: Maintains your session state during your visit (expires at end of session)
• userPreferences: Remembers your site preferences (expires in 6 months)
• _ga: Google Analytics tracking cookie (expires in 2 years)
• _gid: Google Analytics identifier (expires in 24 hours)

4. Purpose of Cookie Usage

We use cookies for the following purposes:

• To remember your cookie consent preferences
• To maintain your login session and authentication state
• To understand how visitors navigate and use our website
• To improve website functionality and user experience
• To deliver personalized content based on your interests
• To measure the effectiveness of our marketing campaigns
• To detect and prevent fraudulent activity

5. Cookie Consent Model

We implement a transparent consent model:

• Upon your first visit, you will see a cookie consent banner
• You can choose to accept or decline non-essential cookies
• Strictly necessary cookies are used regardless of consent (as required for site functionality)
• Your choice is stored for 12 months
• You can change your preferences at any time through our cookie settings

6. Third-Party Cookies

We use services from trusted third parties that may set cookies on your device:

• Google Analytics: For website traffic analysis and user behavior insights
• Marketing Platforms: For advertising campaign management and retargeting
• Content Delivery Networks: To deliver website content efficiently
• Email Service Providers: To track email engagement and campaign performance

These third parties have their own privacy policies and cookie practices.

7. Withdrawing Cookie Consent

You can withdraw or modify your cookie consent at any time through these methods:

• Cookie Settings Link: Available in the footer of every page
• Browser Settings: Delete cookies directly through your browser preferences
• Opt-Out Tools: Use third-party opt-out mechanisms for specific services
• Email Request: Contact cookies@garageequipmentguide.my for assistance

Note that withdrawing consent may affect website functionality and your user experience.

8. Managing Cookies Through Your Browser

All modern browsers allow you to manage cookies. Here's how to control cookies in popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy, search, and services → Cookies
• Mobile Browsers: Check your device settings and browser-specific options

9. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website respects DNT signals and will:

• Not set non-essential tracking cookies when DNT is enabled
• Limit data collection to strictly necessary functions
• Not share your data with third-party advertising networks
• Continue to use essential cookies required for site operation

10. Cookie Lifespan and Expiration

Different cookies have different lifespans:

• Session Cookies: Deleted automatically when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted
• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services we use

You can view expiration dates for each cookie through your browser's developer tools.

11. Mobile Applications and Similar Technologies

In addition to cookies, we may use similar tracking technologies:

• Local Storage: For storing preferences and cached data
• Session Storage: For temporary data during your browsing session
• Web Beacons: Tiny graphics that track email opens and webpage visits
• Device Fingerprinting: For fraud prevention and security purposes

12. Impact of Disabling Cookies

If you disable cookies, you may experience:

• Inability to stay logged in to your account
• Loss of personalized settings and preferences
• Limited access to certain website features
• Repetitive cookie consent requests
• Reduced website performance or functionality

Essential cookies necessary for site operation cannot be disabled.

13. Data Protection and Privacy

We are committed to protecting the data collected through cookies:

• All cookies comply with Malaysia's Personal Data Protection Act (PDPA)
• We implement security measures to protect cookie data from unauthorized access
• Cookie data is processed only for stated purposes
• We do not sell cookie-based data to third parties
• For more information, see our Privacy Policy

14. Updates to Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Changes in cookie technologies and practices
• Updates to applicable laws and regulations
• Modifications to our website features and services
• Addition or removal of third-party service providers

Material changes will be communicated through a notice on our website. The "Effective Date" at the top indicates the last update.

15. Contact Information

For questions about our use of cookies or to exercise your rights, contact us:

• Cookie Inquiries: cookies@garageequipmentguide.my
• Privacy Concerns: privacy@garageequipmentguide.my
• General Support: hello@garageequipmentguide.my
• Location: Jerantut, Pahang, Malaysia